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Your options

Not every deal moves at the same pace, and not every deal is the right fit. Your Deal Room gives you simple ways to tell the seller where you stand, without awkward emails.

You’ll find these options under Any questions? in the room (on a phone, tap Any questions? to open the menu).

Use this when the timing isn’t right but you’d like to pick things up again.

  1. Click Revisit this later.
  2. Under When should we come back?, pick a date and time — at least an hour from now and within the next year.
  3. Optionally add a note (for example, “after our budget review in Q3”).
  4. Click Confirm.

You’ll see “We’ll reach back out then.” Your account executive gets a reminder to get back in touch on that date. Your room stays open, so you can come back to it whenever you like.

Use this if you’ve decided not to go ahead.

  1. Click Not interested.
  2. Optionally choose a reason: went with a different vendor, no longer a priority, budget was cut, bad timing, missing a feature you need, or Other (and tell them more).
  3. If you’d like the emails to stop, tick Stop emailing me about this.
  4. Click Confirm.

You’ll see “Thanks for letting us know.” Your account executive is told right away.

Sharing a reason is optional, but it genuinely helps the seller understand what didn’t work.

If you’re unsure rather than decided, you can always:

  • Ask the AI Concierge a question — see Asking questions.
  • Ask to be called — choose Ask [name] to call me to schedule a call or request a call back. See Scheduling a meeting.
  • Re-read why you’re here — Why am I here? reopens the welcome letter that explains the room and your part in it.